Waiker — Support

Waiker

Support

Need help with Waiker? Most questions are answered below. If you're still stuck, email us — we read every message.

Getting started

Set an alarm. Tap the + on the Alarms tab, pick a time, repeat days, and a squat difficulty (Easy 5 to Extreme 25, or a custom count).
Grant permissions. Waiker needs Notifications (to alert you) and Camera (to count squats). You can manage both in iOS Settings.
Complete the mission. When the alarm rings, tap Start Mission, prop your phone so your whole body is visible, and squat to reach the target.

Frequently asked

Does Waiker record video?
No. Squats are counted on your device by Apple's Vision framework. No video or images are saved or uploaded — ever.

The camera isn't counting my squats.
Make sure your full body (hips, knees, and ankles) is visible, you have enough light, and you're 1–2 metres from the phone. Stand tall to arm each rep, squat below knee level, then stand back up.

Can I stop the alarm if something's wrong?
Yes. Every alarm has an emergency dismiss — press and hold the emergency button for 3 seconds. It's there for your safety and never counts against your streak.

How do subscriptions work?
Waiker offers a 7-day free trial, then Monthly, Yearly (best value), or a one-time Lifetime unlock through Apple. Manage or cancel anytime in your Apple account settings: Settings › [your name] › Subscriptions.

How do I restore a purchase?
Open Waiker › Settings › Restore Purchases, or tap Restore on the paywall.

How do I export or delete my data?
In Waiker › Settings, use "Export my data" to save a copy, or "Delete all data" to remove everything from the app.

Will the alarm wake me if my phone is on silent?
iOS controls sound and notification delivery, so keep your volume up and notifications enabled. Waiker cannot override silent mode or force the app open — if oversleeping would be a problem, keep a backup alarm.

Safety

Waiker is designed to make snoozing harder, not to push you past your limits. It is not medical advice and is not a medical device. Clear the space around you before starting, and use Waiker only if squats are safe for you.